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Ordering/Pricing Information
PRICING
There are several factors that will determine the cost of your order such as: garment choice, quantity, sizes, design complexity and stitch count, number of embroidered locations. Once the information is provided we will be happy to send you a price quote. You may use our contact page to contact us for more information.
PAYMENT
All orders require a 50% deposit. We will accept company check, Visa or MasterCard or Money Order. Balance is to be paid upon completion of order and before shipment.
DESIGNS
We will work from digitized designs provided by the customer. There will be an editing fee for any changes that have to be made. Artwork can be emailed to gary@embshoppe.com in BMP, JPEG, TIF, and DOC formats. There is a one time set up fee of $25.00 designed by The Embroidery Shoppe. Any changes made to customers’ art work or original digitized design remains the property of The Embroidery Shoppe.
COPYRIGHT
The customer must be the copyright holder or have written permission form the copyright holder to reproduce the submitted design.
ORDER CONFIRMATION
A sew out sample will be sent to you for approval. All orders are confirmed via fax. The completed signed, dated, and returned order will act as a binding contract between The Embroidery Shoppe and the customer.
RETURN POLICY
All sales are final. Returns are only accepted for defective merchandise. We must be contacted of defect within 48 hours of receipt and a return Authorization number must be issued before any returns are accepted.
SHIPPING AND HANDLING
We ship UPS Ground and charges including insurance fees will be determined according to UPS freight charges.
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